Testimonials

You don't have to just take our word for it.

• AT&T
• Hallmark
• Starbucks
• Fujitsu
• Technisource
• Fresenius Medical
• And many more...

Here's what a few of them had to say:

• We sent an email to one of our customers letting them know that during our routine error monitoring, we noticed that an error occurred for them. We sent them a patch as quickly as possible to resolve the error. The response we received back from them was: "That sounds great!! Thanks for the EXCELLENT customer service!! [In general, customer service] is sure lacking these days, and so I definitely appreciate [it] more than most people. Excellent customer service is the one sure way to expand your customer base. You guys rock!!"
• "BigWave enables our project management team to expertly plan and implement project processes before project kickoff. Our project coordinators are empowered through BigWave to run day-to-day project operations. Now our project management team is better-leveraged managing risk and monitoring across multiple projects at a time. Without a tool like BigWave, we required daily dedicated project management for each project we ran."
• "BigWave gives me an instant snapshot to the profitability of each project. In addition, I am able to see budget vs. actual reports that let me keep my finger on the pulse of a project and quickly address areas where costs are becoming a concern."
• "The customer service team at BigWave was phenomenal. They had our 573-site installation up and running within hours of our sending the data. My staff was trained and running our project full-time using BigWave in three days."
• "Thank you, BigWave. We’ve had successful projects in the past, but our experience using BigWave is the first one where I didn't feel like we were addressing nasty issues that were discovered too late. BigWave reports allowed us to identify problem areas quickly and resolve problems before they cost us a lot of money. Our profitability has increased."
• "BigWave quickly created a hosted solution for our installation project that requires teamwork and simultaneous execution from three different divisions of our company. We are upgrading 4,500+ sites over seven years, and a dependable, robust solution like BigWave is exactly what we needed. BigWave solves our workflow issues by coordinating the steady stream of activities between each group. In addition, the BigWave team created a customized integration solution between our systems, our customer's systems and BigWave."